oVertone Reviews

"Overtone.co" offers a variety of hair care products. The Style Shield Heat Protectant is available for $17.00, after a discount of $3.00. The Daily Conditioner Sample Size (2 oz) can be purchased for $7.00, saving $1.00. The Fader Shampoo, designed to wash out previous tints and prepare hair for a new shade, is sold in two sizes: an 8oz full-size bottle for $22.00 and a 3oz sample bottle for $13.00. The Rose Gold for Brown Hair Coloring Conditioner is available in a full-size 8oz bottle for $32.00 and a 2oz sample for $13.00. These prices are subject to change and may vary based on ongoing sales and promotions on the website.

At Overtone.co, there is a First-Time-Try Guarantee. If a customer is not satisfied with the results, the company will help to make it right. For all other orders, to be eligible for a refund, requests must be submitted 15 days from the order date. Requests submitted between 16 and 60 days after the order date are eligible for store credit. Refunds are issued for products that were purchased from overtone.co and not through a third party or authorized seller. Shipping is a completed service and therefore ineligible for refund, unless the package was incorrectly shipped or the error was made by Overtone. Once a return has been processed, changes cannot be made. If the color didn’t turn out as expected, the company is happy to issue store credit (and advice!) so the customer can get another shade to correct the color.

As for the shipping policy, the general delivery times are as follows: Standard U.S. Shipping takes 7–15 business days, USPS Priority Shipping takes 2–3 business days (AK, HI, and Puerto Rico only), FedEx Home takes 5–7 business days, and Standard International Shipping can take up to 25 business days. Please note that most orders will process within 3-5 business days. However, due to social distancing and safety precautions, some orders may take up to 7 business days to process.